FAQ

What is the best way to tie down a tarp?

Elastic ball bungee ties are recommended for securing tarps because they allow flexibility and reduce stress on grommets. Rigid ties such as rope, zip ties, or wire are discouraged because they can cause grommets and tarp fabric to tear.

Why are tarps 4–6 inches smaller than the listed size?

Tarps are listed by their cut size before hems and grommets are installed. After finishing, the final size is typically 4–6 inches smaller in each direction, which is considered a standard or classic fit.

What qualifies as a snow load–rated canopy?

A snow load–rated canopy is designed to handle heavy seasonal conditions and can withstand roughly 200 pounds per square foot. These canopies typically feature a minimum 1-5/8″ steel frame, rafter spacing no greater than 47″, and a roof cover weighing at least 9 oz per square yard..

What is the difference between a canopy, carport, portable garage, and party tent?

All of these structures share a similar frame design. A standard canopy includes the frame and roof cover. Portable garages include additional side, front, and rear panels for full enclosure. Party tents are generally designed for events, often featuring lighter colors and fire-retardant materials.

How do I know if a tarp will fit my canopy frame?

Replacement canopy tarps are intentionally larger than the listed frame size to accommodate roof pitch. Accurate measurements are critical. Measure inside leg-to-leg width, ground-to-peak height, and rafter length, or measure over the peak from corner to corner. These measurements ensure proper fit..

Can I pick up my order if I live in Southern California?

Yes. Southern California customers may pick up select items from our Compton shipping facility. Orders must be placed online first and are typically available for pickup within 48 hours, Monday through Friday, between 8:00 a.m. and 4:30 p.m.

Do you offer quantity discounts for large orders?

Yes. Additional discounts may be available for large-quantity orders. Discount amounts vary by order size, and shipping charges still apply. Freight quotes may be required for oversized orders, and customer-arranged pickup can be accommodated.

Do I have to pay sales tax on my order?

Sales tax applies to orders shipped within California. Orders shipped outside California are not taxed. We do not accept tax-exempt or reseller exemptions, as we operate as a retail business..

How do I secure a canopy on concrete?

When installing a canopy on concrete, anchor weights should be used instead of stakes. These weights sit on the canopy foot pads and can be stacked for added stability, especially on square or rectangular base frames.